Mobile Device Coordinator - Contract

Indianapolis, IN, 46256, United States

Posted on 04/29/2019


Position Details

Type:

Contract

Industry:

Healthcare / Other

Function:

Information Technology

Job Level:

Entry-level Professional (Non-Manager, Less than 2 years experience)

Reference ID:

268

This Mobile Device Coordinator role is an opportunity to expand on your IT Support Skills. It is a long term contract role that could lead to a permanent opportunity.

Job responsibilities include:
  • Helping with the service queue and first assessment of task or concern.
  • Escalates tickets to 2nd and 3rd level team.
  • Reaches out to customers for process inquiries and follow up.
  • Coordinates support activities with desktop team.
  • Supports onboarding tasks with adoption services team.
  • Special projects as required.
Skills and Experience Required:
  • Minimum of 2 years desktop support for PC’s, laptops, with focus on mobile device iOS support
  • Minimum 2 years experience in computer/desktop iOS Strong Windows 7/10 administration and configuration experience
  • Excellent communication skills both written and oral
  • Excellent time management skills
  • Education: High School Diploma required or Associates degree or technical certifications in related field preferred
  • Valid Drivers license required